Privacy Policy | GKSolver

GKSolver ("we", "us", "our") operates the website gksolver.in. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials (processed via Google OAuth or email/password). We do not store passwords directly — authentication is handled by secure third-party providers.

Usage Data: We collect anonymised usage data including pages visited, time spent, features used (bookmarks, practice questions attempted), and device/browser information. This is collected via Google Analytics.

Preferences: Your language preference (English or Hindi), bookmarked topics, and reading progress are stored to provide a personalised experience.

2. How We Use Your Information

To provide and maintain the platform — serving content, saving your progress, and enabling features like bookmarks and revision.
To improve the platform — understanding which content is most useful, identifying bugs, and prioritising new features.
To communicate with you — responding to feedback or support requests. We do not send marketing emails.

3. Cookies and Analytics

We use Google Analytics to understand how visitors use GKSolver. Google Analytics uses cookies to collect anonymised data about page views, session duration, and traffic sources. This data is aggregated and does not personally identify you.

We also use essential cookies for authentication (keeping you logged in) and storing your language preference. These cookies are strictly necessary for the platform to function.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We share data only with service providers that are necessary to operate the platform:

Google — for analytics (Google Analytics) and authentication (Google OAuth)
Hosting provider — for serving the website and API

5. Data Retention

We retain your account data for as long as your account is active. If you wish to delete your account and associated data, contact us at gksolver@ignousolver.in and we will process your request within 30 days.

6. Data Security

We implement appropriate technical measures to protect your information, including HTTPS encryption for all data in transit, secure authentication via OAuth providers, and access controls on our databases. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

GKSolver is an educational platform open to users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

8. Your Rights

Access: You can request a copy of the personal data we hold about you.
Correction: You can update your account information at any time.
Deletion: You can request deletion of your account and associated data.
Opt-out: You can disable cookies in your browser settings to opt out of analytics tracking.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of GKSolver after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us at gksolver@ignousolver.in.